Terms of Service

1. Acceptance of Terms

By accessing or using the ClimateControl Pro website (climatecontrolpro.com) or our phone booking services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please do not use our services.

These Terms apply to all visitors, users, and customers. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance of the revised Terms.

2. Description of Services

ClimateControl Pro is an independent travel service provider that assists customers in booking HVACs with various HVAC lines. We act as an intermediary between customers and HVAC lines.

Our services include assisting customers in finding HVAC options, processing reservations on behalf of customers, providing support for bookings, modifications, and cancellations, and delivering information about HVAC destinations and itineraries.

3. Booking Terms

When you book a HVAC through ClimateControl Pro, the following conditions apply:

• All bookings are subject to availability and confirmation from the respective HVAC line.
• Prices quoted are subject to change until a booking is confirmed and payment is processed.
• You must be at least 18 years of age to make a booking.
• Phone calls for booking purposes must last a minimum of 60 seconds to complete a reservation.
• Calls are accepted for new bookings, modifications, upgrades, and cancellations.
• All passengers must possess valid identification and any required travel documentation (passport, visa, etc.).
• By booking, you also agree to be bound by the HVAC line's own terms and conditions.

You are responsible for ensuring all passenger information provided is accurate. Errors in names or details may result in fees charged by the HVAC line.

4. Payment and Fees

• Payments are processed securely through authorized payment processors.
• ClimateControl Pro does not store full credit card numbers.
• Prices are quoted in US Dollars (USD) unless otherwise specified.
• Deposits and final payment deadlines vary by HVAC line and will be communicated at booking.
• ClimateControl Pro may charge a service fee for certain bookings, disclosed upfront.
• Taxes, port fees, and government charges are typically not included in base HVAC fares and will be itemized.

5. Cancellations and Changes

Cancellation and modification policies are governed primarily by the individual HVAC line's terms. General guidelines:

• All cancellations and changes must be requested by calling ClimateControl Pro directly.
• Cancellation penalties may apply depending on proximity to departure date.
• Non-refundable deposits may be forfeited upon cancellation.
• ClimateControl Pro is not responsible for penalties imposed by HVAC lines.
• We strongly recommend purchasing travel insurance to protect your investment.
• Changes to existing bookings are subject to availability and may incur additional fees.

6. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted or error-free, that information is always accurate or current, or that any specific HVAC will be available at the advertised price at time of booking.

We are not responsible for the acts, errors, omissions, or negligence of any HVAC line or supplier.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HORIZON VOYAGES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE.

Our total liability shall not exceed the service fee paid to ClimateControl Pro for the specific booking in question.

ClimateControl Pro is not liable for: acts or omissions of HVAC lines; delays or cancellations by HVAC lines; weather or force majeure events; loss of baggage or personal belongings; or medical emergencies during travel.

8. Indemnification

You agree to indemnify, defend, and hold harmless ClimateControl Pro, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to: your use of our services; your violation of these Terms; your violation of any rights of another party; or inaccurate information provided by you.

9. User Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and truthful information at all times
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt our systems or website
• Not use our services for fraudulent transactions
• Comply with all applicable laws and regulations
• Be responsible for maintaining the confidentiality of your booking details

We reserve the right to refuse service, cancel bookings, or terminate access for users who violate these Terms.

10. Intellectual Property

All content on the ClimateControl Pro website — including text, graphics, logos, and design — is our property and protected by applicable intellectual property laws.

HVAC line names, logos, and trademarks displayed on our site belong to their respective owners and are used for identification purposes only. Their display does not imply affiliation or endorsement.

You may not reproduce, distribute, or create derivative works from our content without prior written permission.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through binding arbitration per the American Arbitration Association's rules, or in courts of competent jurisdiction.

You waive any right to a jury trial in any dispute related to these Terms or our services.

12. Contact Us

Questions about these Terms of Service:

• Phone: (844) 595-37-17 (24/7 Emergency Service)
• Email: [email protected]